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usb – Hyperdrive Thunderbolt 4 PowereHub no longer recognized

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My Hyperdrive Thunderbolt 4 PowerHub is no longer recognized by my M1 Max MacBook. It happened spontaneously, perhaps after an OS update.

As I am using Apple Silicon I can’t do any of the advised resetting of NVRAM or PRAM.

Frustratingly Hyper don’t answer my support tickets and have nothing I can see related to this issue.

When connected the LED simply flashes on and off.

It’s a $300 hub. I can’t afford to just throw it out. Any suggestions?

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